Out of Town

I will travel to Beijing started from Tuen Ng Festival to 1 June. It's my 2nd time to there & everytime I go there alone. I love Beijing so much, maybe coz it's the capital of China. And also, there had many traditional arch. & art design, mixing with the modern. It's a great place to let me know what's happened in China before & let me know about our great country history. I think Beijing is a safety place to let me travel around, every people are very nice, helpful ...

For my mandarin, just so far so good, but already enough to communicate with the Beijing people. I got some ex-colleagues who stay in Beijing, hope will have time to in touch with all of them, coz I really got too much place to go this time. E.g. The Great Wall, the church, 798 Art Area ....

Let me share some photos to everyone later.

Lecture 3 - CRM System

WE learnt Customer Relationship Management System (CRM) today. It's a very useful system for marketing people, as the system can include all the information which related to the client and we can find out the market segment via the system.

Finally, I grouped for the assignment 2 tonight. I'm in Group 7. It's really a difficult decision to me, as some classmates had study with me for last 4 subjects. We share & work hard together. S0, I really want to do our group project with all of them, but I could only choose 2. No worries!! I believed we could do this close together. Add Oil ~~~

SAP for Small Business (Q1 - Session 2)

What's SAP? How's the SAP helps? Let's watch the video to know more about it.


For the "SAP Business One" system. All departments can exchange/group the information in ONE system. For inventory & operations, the Sales Department and Warehouse could operate the progress of the services via the SAP system smoothly.

Through the SAP system, the sales could review all the relevant information of the client. For example, the previous orders and discount for the client, etc. It helps the sales due with the client more easily, as he/she got the clear background of the client.


When the Sales Department received the order(s) from the customer, they can input the order details in the inventory data. Once they clicked save button, the warehouse will received an albert from SAP system automically.

In the SAP system, the warehouse could see all the client's information, including the client's name, full address of the delivery and the shipment date, etc. Then the warehouse can start to pack up the items as customer required. By clicking the "Pick and Pack Manager" button, the warehouse staff could see the delivery item(s) and proceed the work. They could also print the delivery notes and packing slips through the SAP system. After the stocks had sent out, the SAP system will shown as "closed" in the status column, so that the sales could knew the status of the orders and he/she could serve the client thoughtfully.

The SAP system not only for the small & medium size company, but also for large, multi or global company. It can also been use across several companies too.


SAP is one of the ERP system (Enterprise Resource Planning Systems) provider in the world, others ERP systems including the Function & Oracle. The ERP system is useful for every company, for the large and also for the small & medium business, especially for those with large amount of orders delivery. The system centralized all the information, avoid the mistakes by multi-typing from different departments. It helps to manage the inventory in real time, so that the company can serve the client more efficient and achieve profitable growth. But before adopt it, the company have to think about how's the module matched to their own business, as there are thousand different workflows in each company. ONE set of ERP system could not satisfied for all companies' processes.

Lecture 2 - ERP System

This lecture we learnt the ERP system (Enterprise Resource Planning). It seems very common in the company.

After this lesson, I just knew what I'm using in company is a ERP system. My company system called "PeopleSoft", heard from Jenny, the PeopleSoft and merged with Oarcle already!! Suddenly think ... this lesson is very useful, at least I will know something around me is a quite famous system, instead of just for my company use only.

Tonite, Jenny said we have to do the group project later. I'm so nervous of this, as the group project have to coorperate with other classmate, as we all very busy at work & study, we haven't got too much time to discuss/do the project, really hope the assignment 2 won't be too difficult to us.

Business Supported by I.T. System (Q1 - Session 1)

Wal-Mart is one of the successful department store in the world. The most well-known of their company is the perfect operation system for their supply chain. Their logistics system was function by RFID (Radio Frequency Identification Microchip).

Wal-Mart use the RFID system, to replace the bar code. There's a clip in every stocks. When the stocks run through the scanning machine. The machine will detected which stock is going to leave the warehouse, and there's a electronic arms to distribute the stocks to each cities' order. The cashier will scan the stocks/goods again when the consumer bought the goods in Wal-Mart. Then a signal will send back to the supplier,they could received the signal even they are in China or USA. Then the supplier can estimate how many & when should they supply & get back to Wal-Mart supply chain.

For better internal communication, Wal-Mart provided many electronic instruments for their staff. For example, the radio set and the satellite system for the company driver. The Wal-Mart also provided a very concerned & functional ear phone to the staff who work in warehouse. The ear phone could choose the voice in male or female tone, in English or Spanish, etc. It could also announce the process what the staff working is on schedule or not. And also, the ear phone provided the instruction for how to operate the machines there.


For better services to the consumer, Wal-Mart had create a website for the customer, so that they can enjoy the e-shopping at home. The website already classifed the goods in different field, just click a little button, and you can find all you need. It seems no different between the website and the real supermarket!! Also, you can register as a memebership in different field. For example, if you will get marry soon, you can registered in their "Wedding Regisry".

In their website, they are not only sell the real food and goods, but also provided an investment services for the customer!!

Wal-Mart also issued their own credit card for client , go shopping without concerning the money on hand.



From the Wal-Mart website, the customer could also buy a cash card there, which you can deposit the cash, cheque inside the card in advance, no bank account is required. Then the customer could go shopping without concerning the safety of carrying huge amount of cash.







As the world become more & more updated, and more & more functional system produce. I believed in the near future, when we go shopping in supermarket, the transaction format will like this :

New Semester

It's the first lecutre for this semester today & it started from a interesting subject, Information Technology in Marketing. I knew I.T. had become more & more important in the world, but honestly, I still don't know how to promote the things/items through this channel. Last least I didn't try to upload something to the Youtube yet.

Our teacher is not a Hong Kong people, I think she is from Singapore, of course, didn't ask where's she from finally. The whole lesson have to taught in English. I'm OK for the English teaching class, but seems some classmate cannot, & I saw some had slept during the lesson. Haha ~

The teacher also gave us the 1st Assignment. We have to create a blog as an assignment. It's not difficult task for me, as I wrote blog regularly. Anyway, hope could share somethings with others. I will work hard in this semester and hope I could get high marks.

Ah! ~ as per the assignment requested, the first entry should include my complete name & student I.D.!! OK! ~ My name is FUNG NGA SUEN ADA & the student I.D. is 10424976.